Municipality of Windhoek 1467 views


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Municipality of Windhoek

Company Information

  • Total Tenders 0 Tenders
  • Address Windhoek

About Us

The City’s Vision is: To be a SMART and Caring City by 2022

The City’s Mission is: To Enhance the quality of life of all our people by rendering efficient and effective municipal services

Feedback from the Values Survey conducted in 2016 and subsequent staff submissions for an internal Values competition yielded the following five values as key behavioural drivers in achieving our Vision

Values Behavioural Description
Teamwork Let’s do the right thing, right, together
Customer Focus We render a friendly, fair, simple, fast and effective service to all residents
Communication We are transparent and keep our staff and stakeholders well-informed
Fairness and Equity We treat staff and stakeholders the same and with respect
Integrity We are trustworthy, responsible and honest in all our dealings


Promote Duty of Care to the Organisation
Improve Customer Care
Ensure Smart Procurement
Provide Smart ICT Services
Secure Stakeholder Funding
Ensure Revenue Enhancement and Protection
Ensure Financial Accountability
Find New Sources of Sustainable Revenue
Improve Efficiencies in Urban Planning and Property Management
Diversification of Reliance on Bulk Supply
Provide Smart Public Transport
Empowerment of Youth, Orphans and Vulnerable Persons
Increase Access to Services
Provide Enabling Environment for Tourism, Trade and Investment
Avail Serviced Land in All Use Categories
Improve Water Security
Increase Capacity of Electricity Supply


Customer Care Officer

Phone: +264 (0) 61 290 2690 / +264 61 290 3777

E-mail: cowcommunication@windhoekcc.org.na

About Us

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